THE OPS TEAM BEHND SCALING COMPANIES
Embedded Ops Team behind mission driven companies scaling from £2m to £30m.
What we run
Operating model. Processes and systems. Finance ops and controls. Demand planning and supply chain. ERP, CRM, and stack integration. Governance and team structure. Automation and AI where it earns its keep.
One point of contact. We diagnose, build, run, then step back.
Are your ops strong enough to scale?
Results
Improved EBITDA (+5 points), tightened cash flow (-80% AR balance reduced) and reduced COGS despite rising costs (-6%)
Global D2C personal growth brand, £10m revenue
Rapidly increased production capacity by +30%, improved operational efficiency +25%, and strengthened sustainability performance across sourcing and materials, enabling growth without operational strain.
High-growth sustainable oral care brand, £20m revenue
Replaced fragmented tools with an integrated ERP, CRM, and finance stack, automating reporting and freeing the ops team from manual work.
B2B SAAS company, £12M revenue
Solving Ops challenges for mission driven companies
Testimonials
"We were stretched by our own success, demand had outgrown our operations. The Ops Engine helped us quickly unlock capacity, put the right people in place, and strengthen sustainability practices across the supply chain, from recyclable materials to more efficient operations."
Mark Rushmore | Co-Founder SURI | Sustainable Rituals
“We were scaling fast but our ops couldn't keep up. In one quarter, The Ops Engine rebuilt our operational backbone, strengthening finances, tightening cashflow, reducing COGS, and delivering six-figure savings. Most impressive was how quickly they brought structure, accountability, and direction across the organisation.”
Alex Ikonn | Founder, CEO of Intelligent Change
We scale operations for mission-driven brands from £2M to £20M.
We go deep into how your business actually runs, then build the operating backbone it needs to grow, across business operations, revenue systems, finance controls and supply chain.
A full ops team. Without building one.
Cost-effective
No recruitment fees, no NI, no long-term overhead. You invest in outcomes, not headcount.
Built for scale
We don’t just plug gaps, we build the systems, structure, and discipline required to take you from growth to true scalability.
Seamless execution
One point of contact. We diagnose, build, and run your operations, managing people, projects, and priorities so you don’t have to.
Flexible by design
Scale up, scale back, or stop entirely. No lock-in, no risk, just what the business needs, when it needs it.
Right expertise, right time
The right expert, at the right moment, whether that's an automation specialist, a demand planner, or a COGS expert.
FOUNDER & OPERATOR
I'm Farah, the founder of The Ops Engine™. Over the past 15 years, I've built and scaled operations for mission-driven consumer brands as COO, from Soho House to Ocean Bottle, across supply chain, finance, systems, and everything in between.
I've seen the same pattern play out at every stage: founders with brilliant products, stuck because their operations can't keep up. Consultants hand them a deck. Fractional COOs stretch themselves too thin. Neither model actually builds the engine.
I created The Ops Engine™ to fix that, senior oversight, specialist execution, one point of contact. No overhead, no handoff, no gap. Just the operational backbone your brand needs to scale.
Consultants diagnose and hand you a deck. Fractional COOs embed in your meetings and culture, but stretch one person across every gap. The Ops Engine™ builds and runs your operational backbone, supply chain, finance, systems, governance, then steps back. Senior oversight, specialist execution, on-demand.
